Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as Information Technology Enabled Services.
Why Call Center Solutions
We understand that each business is different and has some unique requirements that need customized solutions. Our approach for our client projects starts with deep analysis and market research activities. First, we try to understand the business concept, the expectations of the market from the business and the expectations of the client from us. Once we have a draft of these things, we move on to designing a custom call center solution that meets all their expectations and fulfills all their requirements..
Customer Care and Support.
• Customer Support
• Technical Help Desk
• Inquiry Handling
• Call answering
• Toll Free Services
• Product Information Request
Web Enabled Services
• Order Taking
• Billing Queries
• Email support
• Chat Support
• Market Research
• Product Promotion
Inbound Call Center
• Highly skilled call center agents
• Time zone advantag
• Comprehensive services
• BPO services, including inbound, outbound, voice, chat and email support services across various industry verticals.
• Best of technology and infrastructure
LinkingCC equipped with modern communication equipment, hi-speed data transfer lines and 100% recording facilities.
Users of Our Services
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Outbound customer engagement
• Telemarketing is cost-effective when compared to hiring people
• Reach out to customers across the world with telemarketing
• Easily market products/services to existing & potential customers
Even before our team starts work on the project, we have an established set of steps to help us understand your needs better. Agree on the specific product that is to be promoted throughout the sales campaign.
Our experience across a number of industries has provided us with the ability to customize our inbound telemarketing service to suit any situation, any business, any industry -
• Consumer and Industrial Goods
Level - 6, Sheikh Hasina Software Technology Park, Jessore-7400.